Cookies & browser storage

Last updated November 10, 2026

What cookies and browser storage do

Cookies are small pieces of information your browser can send back to a website. Local storage and session storage keep information in your browser too, but they are not cookies. This page explains these technologies for yourseosquad.com and our app at app.yourseosquad.com. Our Privacy Policy explains how we use information sent to our servers and service providers.

Support chat on this website

Remembering the chat greeting

Type: local storage. Names: yss-sw-greeted-approved and, on our lifetime page, yss-sw-greeted.

When you open the chat or dismiss its greeting, we store a small flag so the greeting does not keep appearing. It does not contain your conversation. This flag has no automatic expiry set by our chat code; it remains until you clear the website’s data or your browser removes it.

Keeping the conversation in this tab

Type: session storage. Names: yss-support-home-approved and, on our lifetime page, yss-support-home.

The chat keeps up to the latest 20 conversation entries in this browser tab so you can continue after reloading the page. Session storage normally ends when the tab or window closes, although browser session-restore features may restore it. Closing the chat panel alone does not clear it.

When you send a message, relevant conversation text is also sent to our support service so it can answer. If you choose to contact our team, the conversation, your email address and any note you add are sent with your request. Clearing browser storage does not delete information already sent to us. Please do not include passwords, payment-card details or private customer information in chat.

Signing in to the app

The app uses an essential sign-in cookie to recognise your authenticated session as you move between account pages. This is for account access, not advertising. The cookie lasts for the app’s session period and can be removed by clearing the app’s cookies in your browser. Blocking it may prevent you from signing in or staying signed in.

Payments through Stripe

Stripe handles secure checkout and billing. Stripe describes its use of cookies and similar technologies, including payment security and fraud prevention, in its Cookies Policy. Its policy and cookie settings explain the cookies, durations and choices that apply when you use Stripe’s pages and services. Stripe’s own website practices are not a list of trackers installed on this marketing website.

Analytics and advertising

We do not install advertising or analytics cookies on yourseosquad.com. Connecting your own Google Analytics or Search Console account lets the app read reports about your website; it is separate from installing a visitor-tracking cookie on this marketing website.

Your choices

• Use your browser’s privacy or site-data settings to view, block or clear cookies and browser storage. Clear data for yourseosquad.com for the website chat, and for app.yourseosquad.com for the app’s sign-in cookie.
• Clearing only cookies may leave local storage and session storage in place. Choose the option that also removes website or site data to clear chat storage. Reload an open page afterwards to remove its in-memory conversation too.
• Clearing the greeting flag lets the greeting appear again. Clearing chat storage removes the browser’s saved conversation, not a support request already sent to our team.
• For a copy, correction or deletion of information held by us, use our privacy and support request form. No sign-in is needed.

Changes and questions

We will update this page when our use of cookies or browser storage changes. For questions, use the support request form or call 517-249-0160.